diamond exchange 9
diamond exchange 9
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This app is available for your device
diamond exchange 9
This app is available for your device
Contact
+91 1736975775
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamond exchange 9?
To log in, open the app and enter your registered mobile number. After doing so, verify the One-Time Password (OTP) sent to your number for secure login. This eliminates the need for a password or email login, making it a convenient option.
Q2: What should I do if I am not getting OTP?
To proceed, first ensure your internet connection is stable and strong. If you're unable to receive the OTP after clicking "send," wait for the allotted time to pass before seeking assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active phone number. If your number has changed, submit your updated KYC details to the customer support via email to facilitate account transfer. This will enable you to access your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and start playing smoothly. This should resolve any compatibility problems and ensure a seamless gaming experience.
Q1: What is the minimum withdrawal amount in the diamond exchange 9?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other similar apps. Withdrawals are only allowed for the money earned from gaming, and not for bonus amounts. The app does not allow users to withdraw bonus money.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details in this app, including storing your Aadhar card, UPI, and bank information. This will ensure a smooth and secure experience. Filling out the required information is a necessary step in the process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, although it can take as little as 30 minutes. However, payment delays may occur, requiring a longer wait time of up to 24 hours. This discrepancy can significantly impact the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The money earned from the bonus can only be used for gaming purposes and cannot be withdrawn by anyone else. It is available for withdrawal once you have earned money by playing games using the bonus amount. This means the bonus earnings are separate from any withdrawals you can make.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings. If your withdrawal request is failing, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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